E-commerce · Energy mints- The problem
- Plenty of first orders, almost no second ones. Every new customer had to be bought again from scratch.
- What we did
- Automated email flows after every purchase, retargeting for people who had already bought, and incentives that make a second order the obvious next step.
- What happened
- Returning customer rate up 93% — growth that no longer depends on ad spend alone.
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PJ Vanstraelen
Founder — your point of contact